Return Policy
We do not accept returns on any skin care or cosmetic items due to sanitation.
All returns/exchanges on clothing and accessories must be postmarked within 10 days of receipt. All returned items must be in be in new and unused condition, with all original tags and labels attached.
Return Process
To return an item, please email customer service at bsteeleskin@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and mail your return the address provided in the email containing the RMA.
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
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After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 4 days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
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If you have any questions concerning our return policy, please contact us at: